FAQs
How many players can a game machine support at most?
The product supports up to 4 players, including 2 players using built-in controls and 2 players using handheld controllers.
Does the product support games from PPSSPP, PS, FB, and MAME?
Of couser. TVG Pandora supports PPSSPP, PS, N64, FC, SFC, GBA, GBC, MD, PCE, Dreamcast, FBA, MAME emulators.
How to connect the gaming console to a screen?
Use an HDMI cable to connect (make sure your screen has an HDMI port).
What payment methods do you accept?
At the moment, we only acceptย Credit/Debit cardsย andย PayPalย payments.ย
When you shop atย Capycap.com, you can always be confident that your purchases are safe and secure. You are protected when shopping here as every transaction is safe and secure.ย
Capycapย has taken precautionary measures to make sure every customer is fully protected. Our website is set up so that it does not capture any part of your financial information which means we will never gain access to your credit card information.
How can I order?
1. If you already have a PayPal account:
- Click the Buy with PayPal button.
- Afterward, you will be taken to the PayPal homepage to log in to your PayPal account and provide Shipping and Payment information.
- You will receive an order summary to your email.
2. If you haven't registered for a PayPal account yet.
- You still click the Buy with Paypal button.
- You click on the Pay with Credit or Debit card button, then fill in the necessary shipping information.
- Finally, you will receive an order summary to your email.
More detail at Checkout Instructions
How long does it take for our order to arrive?
This depends on where the customer lives, however orders should arrive between 5 - 15 business days. (International delivery may take up to 20 days in some cases).
Can I get a return if the product does not match the advertised description?
We want you to be completely satisfied with your purchase fromCapycap.com.If the product you receive doesn't match the advertisement, you may return the item(s) within 30 days of receiving them for a refund or exchange. Please review our detailed return policy on our website for more information on the process and any applicable conditions.
How can I track my order?
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on Capybara's website https://d6157ff9.aftership.com/.
Why do we prioritize payments through PayPal?
Currently, PayPal boasts approximately429 million active accounts globally. PayPal is widely regarded as a secure and reputable payment platform, offering several features that contribute to its safety and reliability. One key aspect is its robust encryption technology, which helps safeguard users' financial information during transactions. Additionally, PayPal offers buyer protection policies, allowing customers to dispute unauthorized transactions or receive refunds for certain eligible purchases.
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee that changes can be made after an order has been processed.
How can I contact your customer support team?
You can reach our customer support team by visiting the "Contact Us" page on our website, you can also find our customer support email address on the same page.